Privacy Policy

Super Green Cleaning (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.supergreencleaning.net) or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Data storage location

Our website is hosted on secure servers located in the United States. Our hosting provider adheres to standard security and privacy practices to ensure your data remains safe.

Registration data

If you register or create an account on our website, we may store:

• Your name
• Email address
• Phone number
• Any additional details you add to your profile

You may update or delete your profile information at any time. Administrators can also view and manage user accounts when required for support or security.

Booking and service data

When you book a cleaning service, we collect:

• Contact information (name, phone, address, email)
• Service details (type, schedule, preferences)
• Payment confirmation details (but not credit card numbers)

This information is stored so we can schedule services, provide support, and manage your bookings.

Contact and estimate form data

Information submitted through our contact and estimate forms is sent directly to our official business email. We store these inquiries only for customer service purposes and never sell or use them for marketing without consent.

Comments

When you leave a comment on our website, we collect the data entered in the form, along with your IP address and browser information to help detect spam.

Analytics data

We use Google Analytics for anonymous tracking of website usage. No personally identifiable information is stored in Google Analytics. You may opt out at any time using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout (opens in a new tab)).

Cases where we use your data

We use your information for:

• Verifying your identity
• Managing your bookings
• Providing customer support
• Sending service updates or important notifications
• Preventing fraud or misuse
• Improving website performance and user experience

Pages on our site may include embedded content (for example videos, maps, or social media feeds). Embedded content from third-party websites behaves exactly as if you visited that website directly. These sites may collect data, use cookies, or track interactions according to their own privacy policies.

Third-party services that may be used on our site include:

• YouTube, for displaying videos (see the YouTube / Google Privacy Policy)
• Google Maps, to display location maps for service areas (see the Google Privacy Policy)
• Facebook / Instagram, to show social media posts (see the Meta Privacy Policy)

We do not control third-party privacy practices.

Our website uses cookies to improve user experience, store preferences, and support essential functionality. Cookies may include:

Necessary cookies

• Session identifiers
• Login authentication cookies
• Security and spam protection cookies

Analytics cookies

Used for anonymous traffic analysis via Google Analytics.

You may disable cookies in your browser at any time; however, some website features may not function properly.

Your data may be accessed by:

• Website administrators
• Customer support team
• Authorized service managers (for scheduling and service delivery)

No data is visible to the public or shared without permission.

We do not share your personal data with third parties except:

• Payment processors (to handle your transactions securely)
• Email or SMS service providers (for confirmations and updates)
• Hosting and analytics providers (for site functionality)

These providers only receive the information necessary for their tasks and follow standard privacy obligations.

• Contact form submissions: retained only as long as needed
• Booking records: retained for service and legal requirements
• User accounts: stored until deleted by you
• Comments: stored until removed

You may request deletion of your information at any time unless it is required for legal or security purposes.

We use SSL/HTTPS encryption throughout our site to secure your connection and protect your data.

In case of any data breach, we will take immediate action, notify affected users, and strengthen security as needed.

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (for example, basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other service-related help to you.

You have the right to:

• Request a copy of your personal data
• Request data correction or deletion
• Withdraw consent (where applicable)
• Request that we stop contacting you
• Limit how your information is used

To request any of these actions, contact us at gogreensafe@gmail.com.

We may release your information if required:

• To comply with law enforcement
• To respond to legal claims
• To prevent fraud or security threats

Any disclosure will follow the laws of your jurisdiction.

If you have any questions, concerns, or requests about this Privacy Policy or your data, you can reach us by email, by phone, or at our Bethlehem address below.